We sell brand new/sealed and Certified Pre-Owned iPhones to customers. All products are thoroughly tested and guaranteed to be in good working condition.
Warranty
Brand New / Sealed
Come with a 5-month warranty.
Certified Pre-Owned
Come with a limited warranty for repairs or replacements within 5 months of purchase. Customers are responsible for any damage caused by misuse or accidental damage.
Delivery & Shipping
Collection
Customers may choose to collect purchased iPhones from our store.
Shipping
Shipping charges are added, and we are not responsible for any delays or damage during transit.
Returns & Refunds
Brand New / Sealed
We offer a 7-day return period, provided the item is not damaged and in its original packaging. Refunds will be issued after inspection, including deductions for any damage or missing accessories.
Certified Pre-Owned
Cannot be returned or refunded.
Return Process
Return the item to any of our stores or ship it back to the store from which you bought it.
Include the original receipt or proof of purchase and ensure the item is repackaged with all accessories.
Refunds will be processed within 14 days of receiving the returned item, based on the original payment method.
Lay-by & Trade-In Policy
Lay-by Policy
Duration
3 months on original prices, 2 months on sale prices.
Payment
Payments are made via EFT (Electronic Funds Transfer).
Cancellation Fee
A 40% cancellation fee applies if you cancel your lay-by.
Example
For an iPhone 8 priced at R3,000, monthly payments of R1,500 for 2 months will total R3,000. The item will be released after full payment has been made.
Trade-In Policy
Eligible Devices: Trade-ins are accepted for devices starting from iPhone 8 and require proof of purchase from Accessory-World.
Device Evaluation: We will evaluate your device after receiving the proof of purchase, and the device will be flashed upon customer's presence in order to avoid unforeseen challenges. Should the device get locked to the owner or any other challenges arise, we are not liable.
Liability
Our liability is limited to the extent allowed by law. We are not responsible for any loss, damage, repairs, or delays caused by third-party services, including courier companies or payment gateways.
Delivery Information
Choose your preferred delivery method. We offer nationwide shipping across South Africa with multiple carriers to suit your needs.
Courier Guy Standard
R100.00
Door-to-door delivery across South Africa
Standard
Courier Express
R250.00
Overnight express door-to-door delivery
Express
PEP Paxi
R100.00
Pickup from your nearest PEP store
Store Pickup
PostNet to PostNet
R100.00
Counter pickup at selected PostNet branch
Counter Pickup
Taxi / Local Express
R150.00
Local city and suburb express drop-off
Local
Delivery Information:
Delivery fees are calculated based on your location and chosen carrier.
Orders are processed within 24-48 hours of payment confirmation.
You will receive a tracking number once your order has been dispatched.
For local deliveries (Durban area), we also offer same-day collection from our store.
Store Collection Available
You can also collect your order directly from our store at:
379 Anton Lembede St, Doon House, Floor 3, Durban
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